Contact us
If you have an appeal under consideration you should already have been given the name and number of the case officer dealing with your appeal on one of our letters. If you require more general information or help then please contact the General Enquiry Line.
Alternatively, our e-mail address is:
Our postal address is:
The Planning Inspectorate
Crown Buildings
Cathays Park
Cardiff
CF10 3NQ
You may wish to read our frequently asked questions page before you contact us as this may help answer your query.
Copies of Decisions
If you require a copy of a decision please contact the General Enquiry Line on 029 2082 3866 or via e-mail at wales@pins.gsi.gov.uk.
Online appeals
For queries relating to our online appeals service, please contact the Customer Support Line on 0303 444 5000* or by e-mail to pcs@pins.gsi.gov.uk.
*Please note that calls may be monitored for quality and training purposes.
View maps and details of how to locate our office in Cathays Park, Cardiff
Our full postal address
The Planning Inspectorate
Crown Buildings
Cathays Park
Cardiff
CF10 3NQ.
